Introduction
Welcome to Delizioso. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management platform and services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use our services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Restaurant business information
- Payment and billing information
- Account credentials and authentication data
- Communications with our support team
Automatically Collected Information
When you use our services, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data and analytics
- Cookies and similar tracking technologies
- Location data (with your permission)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns and optimize user experience
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share information with your explicit consent.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication mechanisms
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a structured format
- Objection: Object to certain processing of your information
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@delizioso.app
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use certain features of our services.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this privacy policy.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at: